We only process users’ personal data (hereinafter known as “data”) to the extent that is is necessary to provide an effective and convenient website, along with its contents and services.
“Processing“ means the collection, use, transmission and/or storage. According to the General Data Protection Regulation (hereinafter called as GDPR) “personal data” is basically all data with which a natural person can be identified. The exact definitions of the terminology are laid down in Art. 4 of the GDPR.
The following explanations are to provide you with information about the type, purpose, duration and legal basis of the processing of personal data, about the intentions and means of processing decided by us alone or with others, as well as about the components of third parties, processing data at their own responsibility, which we adopt for purposes of optimisation and quality of use:
A) Information about the person/party responsible (controller)
B) Rights of the user
C) Information about data processing
The controller (hereafter referred to as “supplier”) for the purpose of the GDPR and other national data protection laws of the member states, as well as any other legal data protection regulations is:
The data protection officer of the responsible party is:
In relation to the processing of their personal data by the supplier, expressed below, the user has the right
The user has the right to object at any time to the future processing of data relating to them, which is carried out by a person/party responsible on the basis of Art. 6(1) point f GDPR, in accordance with Art. 18 GDPR. The objection can be made especially to processing for the purpose of direct marketing.
If no detailed information is given about data after processing, the user’s data will be deleted or blocked, once processed by the supplier. This will happen as soon as the purpose of the storage ceases to apply, and provided its deletion is not in conflict with statutory storage obligations.
For communication and security reasons the following data, amongst others, which the web browser of the user submits to the supplier or their webspace supplier (so-called server log files) are collected during their visit to the website:
In addition the data is temporarily stored. The storage of this data together with other personal data of the user does not take place. Legal basis for the temporary storage is Art. 6(1) point f GDPR, based on the legitimate interest to improve the stability, statistics, functionality and the security of the website.
The data will be deleted after seven days at the latest. Data stored beyond this for purposes of evidence is exempt from deletion until the incident has been finally clarified.
The suppliers use so-called cookies on their websites. Cookies are small text files or other storage technologies which the user’s internet browser places and saves on the end device. These cookies to a specific extent process certain user information, such as browser and location data and IP address information.
The processing allows the supplier to render their website more user-friendly, effective and reliable. Thus processing enables a viewing of the content in different languages or, if required, the use of a shopping cart function. If these cookies process personal data for the purpose of the initiation and execution of a contract, the legal basis of the processing is Art. 6(1) point b GDPR.
Should the processing not aim to achieve the initiation and execution of a contract, it serves the supplier’s legitimate interest for the improvement of the website functionality and is derived by the legal basis of Art. 6(1) point f GDPR.
These cookies will be deleted once the user closes the browser.
Cookies from third-party suppliers may also be used on the website of the supplier. These third-party suppliers are partner companies which co-operate with the supplier for the purposes of advertising, analysis or the functionalities of the website. If this is the case the purposes and the legal basis of the corresponding processing are described in the following explanations.
The user can prevent or limit the installation of the cookies with their browser setting. Cookies that are already stored can also be deleted at any time. The settings required here are dependent on the respective browser. Flash cookies cannot be prevented with the browser setting, but through the respective setting of the Flash Player. If the user prevents or limits the installation of the cookies this can mean that not all functions of the website are fully usable.
The supplier processes the user’s personal data, provided for the purpose of purchasing goods or a service, in order to fulfil a contract. The contents of the data are required to fulfil a contract. Without them the contract cannot be concluded. The legal basis of the processing is Art. 6(1) point b GDPR. After the contract has been concluded in full the user data is deleted in accordance with the corresponding retention periods of fiscal and commercial law.
As far as this is required for the delivery or payment of the merchandise, the personal data of the user is transmitted to the forwarding company commissioned with delivery or to the financial services supplier as a part of the completion of the contract. The legal basis for the transfer of data is Art. 6(1) point b GDPR.
With each registration, the IP address, the date and the time of the registration will be saved. Legal basis here is Art. 6(1) point f GDPR. The legitimate interest of the supplier is the proof of a data protection compliant registration. The data is not passed on to third parties.
In addition to the registration purposes detailed below, the supplier offers additional services which are accessible after registration. The user data entered on this occasion during registration, which can vary on the basis of the purpose of registration (name, email address and when appropriate, additional address and telephone number), are only processed by the supplier for the purpose selected by the user.
The legal basis for this is Art. 6(1) point a GDPR. In the consent wording the user is told the respective purpose of the processing. Based on Art. 7(3) GDPR the user can withdraw their given consent to this with a notification at any time.
If the user registers for the purpose of ordering goods, the data entered in the course of this registration (name, address, email address, telephone number) will in the first instance be used to form part of the contract processing.
The legal basis for this is Art. 6(1) point b GDPR. The user data processed for this purpose will be deleted upon the expiry of the deadline in accordance with the corresponding retention periods of fiscal and commercial law.
At the same time the data will be used to conclude future contracts and for general customer relations management (e.g. access to previous orders or memo function).
The legal basis for this is Art. 6(1) point a GDPR. Based on Art. 7(3) GDPR the user can withdraw their given consent to have a customer account with a notification at any time.
If the user registers for the purpose of a guarantee extension, the data entered in the course of this registration (name, address, email address, telephone number, type of device, date of acquisition, vendor) will in the first instance be used for the future processing of a guarantee claim.
The legal basis for this is Art. 6(1) point b GDPR. The user data processed for this purpose will be deleted upon the expiry of the guarantee in accordance with the corresponding retention periods of fiscal and commercial law.
If the user subscribes to the supplier’s free newsletter, the data (email address and name), requested in the registration mask, will be processed by the supplier in order to deliver the user’s chosen topic. In addition the IP address, the date and the time of registration will be saved. During the registration procedure the user's permission will be requested, and the contents will be clearly described. At the same time reference will be made to the data protection policy. The data collected this way will be exclusively used to dispatch the newsletter. The data will not be passed on to third parties.
The legal basis for this is Art. 6(1) point a GDPR. In accordance with Art. 7(3) GDPR the user can withdraw their future consent through a notification to the supplier or use of the unsubscribe link in the newsletter at any time.
If the customer registers for the purpose of contacting the supplier or making a service request, the personal data of the user entered on this occasion (name, address, email address, telephone number) will be used to process the request. The data is required to reply to the request. Without it a reply is not, or only to a limited extent, possible. The legal basis for this use is Art. 6(1) point b GDPR. The user data will be deleted, provided that the user request has been answered conclusively and as long as statutory storage obligations or guarantee/defect claims do not require otherwise.
If the user takes part in a competition organised by the supplier and registers for this purpose, the data entered for participation by the user (name, address, email address, telephone number) will be used by the supplier without further consent for the sole purpose of conducting and concluding the competition/raffle.
As part of the competition the user’s personal data will be transmitted to the forwarding company commissioned to deliver or to a financial service supplier, as far as this is necessary for the delivery or the payment of a prize.
The legal basis for processing participation data is Art. 6(1) point b GDPR.
The user data stored to participate in the competition will be deleted fourteen days after the draw, except the data of the winners, which will only be deleted upon the expiry of the deadline in accordance with the corresponding retention periods of fiscal and commercial law.
Through the evaluation or comment function (posts) of the website, which is available after registration, the users have the opportunity to publish their requests, replies or opinions.
In doing so the post, the post submission date and the name, stated by the user, will be processed and published by the supplier.
The legal basis is Art. 6(1) point a GDPR. Based on Art. 7(3) GDPR the user can withdraw their future consent with a notification to the supplier at any time.
In addition the IP address and the email address of the user will also be processed. The processing of the IP address takes place because of the legitimate interest of the supplier in the event that the contribution of the user interferes with the rights of third parties and/or that illegal contents are distributed.
The legal basis is Art. 6(1) point f GDPR. The supplier’s legitimate interest arises from any necessary legal defence.
While contacting of the user by email, the supplier uses the personal user data entered on this occasion to process the request. The data is required to reply to the request. Without it a reply is not, or only to a limited extent, possible. The legal basis for this is Art. 6(1) point b GDPR. The user data will be deleted, provided that the user request has been answered conclusively and as long as statutory storage obligations, such as a subsequent contract implementation etc., require otherwise.
The dealer uses the component „Google Maps“ of the company Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”, to present the locations of the supplier’s dealers.
Google is certified according to “EU-US Privacy Shield“ and guarantees its compliance with the EU data protection guidelines for the data processed in USA.
When you visit the „Google Maps“ component, Google sets cookies to handle your user preferences and data while viewing its page and any additional features which are integrated into the component “Google Maps.” It cannot be ruled out that Google will then use external servers, situated in USA.
The legal basis for this is Art. 6(1) point f GDPR. The legitimate interest of the supplier is the optimisation of its website functions.
Through the connection Google can recognise which website a request has been sent from and which IP address the route map has been sent to.
If the user does not agree with this processing, it is possible to prevent the installation of the cookies by setting the browser accordingly. More information about this can be found under “Cookies”.
Google has further information, especially about how to prevent your data being used, under the following links:
With digital job applications we collect and process the application data electronically for the purpose of conducting the application procedure.
The legal basis for the processing is § 26(1) sentence 1 BDSG (Bundesdatenschutzgesetz = German privacy law) in conjunction with Art. 88(1) GDPR.
If your application leads to an employment contract, the data submitted can be stored in the personnel file for the purpose of the usual organisational and administrative processes, in compliance with the relevant legal regulations.
The legal basis for the processing is § 26(1) sentence 1 BDSG (Bundesdatenschutzgesetz = German privacy law) in conjunction with Art. 88(1) GDPR.
The deletion of the data submitted will occur automatically with the rejection of the job application two months after notification of the rejection. This does not apply if legal requirements (burden of proof under German general equal treatment law (AGG)) require a longer storage period of up to four months or until any legal proceedings are concluded.
The legal basis for this is Art. 6(1) point f GDPR and § 24(1) no. 2 BDSG (Bundesdatenschutzgesetz = German privacy law). The legitimate interest of the supplier is the legal defence.
If consent has explicitly been given to store the data longer in a database for interested parties, the data will be processed on the basis of the consent.
The legal basis for this is Art. 6(1) point a GDPR. In accordance with Art. 7(3) GDPR any future consent given to this can be withdrawn at any time through a notification to the supplier.
The supplier uses on its website a tool for the display of video sequences of the company YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”. YouTube is part of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
YouTube, a subsidiary company of Google, is certified with the “EU-US Privacy Shield“ and thus guarantees compliance with EU data protection guidelines for any data processed in the USA.
The legal basis for this is Art. 6(1) point f GDPR. The legitimate interest of the supplier is the improvement of the quality of use on the website. The supplier uses YouTube with YouTube’s “enhanced privacy mode” option.
According to YouTube, when using the “Advanced Privacy Mode” any subsequent data is only sent to the YouTube server when a video is started.
If the user visits a page with an embedded video, a connection to the YouTube servers in the USA will be established and instructions issued to the user’s browser to enable the content to be shown on the website. For this purpose YouTube processes at least the IP address, the date, time and page visited by the user. This also leads to a connection to the Google “DoubleClick” network. If the user is logged in to YouTube at the same time, the connection information is assigned to the user’s YouTube member account.
If the user wishes to prevent YouTube from assigning the information it has collected directly to their member account, they need to log out of YouTube before they visit the website. In addition it is possible to configure the user account accordingly.
YouTube also uses permanent cookies for functionality and analysis.
Should a user not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Closer information about this can be found under “Cookies”.
Über eine Anwendungssoftware (APP) für mobile Betriebssysteme ermöglicht der Anbieter dem Nutzer eine Wasseranalyse und -diagnose von Aquarien. Hierbei werden von dem Anbieter und Dritten folgende Daten erhoben:
a) Download der APP
Um die App nutzen zu können, muss diese auf Ihrem mobilen Endgerät installiert werden. Dies wird dem Nutzer über den GOOGLE-PLAY-STORE oder APP-STORE ermöglicht.
GOOGLE-PLAY-STORE ist ein Service der Firma Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, nachfolgend „Google“.
Google erhebt, speichert und verarbeitet hierbei ebenfalls Daten, die ggf. zur Bezahlung oder Funktion der App notwendig sind. Näheres hierzu: https://www.google.com/intl/de/policies/privacy/
APP-STORE ist ein Service der Firma Apple Inc. One Apple Park Way, Cupertino, CA 95014 USA, nachfolgend „Apple“.
Apple erhebt, speichert und verarbeitet hierbei ebenfalls Daten, die ggf. zur Bezahlung oder Funktion der App notwendig sind. Näheres hierzu: https://www.apple.com/legal/privacy/de-ww/
b) Informationen zu den benötigten Zugriffen
Um die Funktionen der App nutzen zu können, benötigt die App Zugriff auf Inhalte bzw. Funktionen des mobilen Endgerätes, die nachfolgend wiedergegeben werden:
Konten: Zur Ausführung der App muss diese ein Benutzerkonto auf dem Endgerät des Kunden abspeichern und abfragen. Hierzu greift die App auf die Kontoauthentifizierungsfunktionen des Konto-Managers zu.
Kamera/Fotos: Der Zugriff auf die Kamera sowie Fotos ermöglicht der App im Rahmen der auszuführenden Funktionen insbesondere den Zugriff auf die Speicher des mobilen Endgerätes. Hierbei wird das lesen, speichern, ändern oder löschen von Fotos im Speicher ermöglicht. Bei den Inhalten handelt es sich vornehmlich um vom Nutzer über die App erfassten Bilder.
Zugriff oder Abruf von Netzwerkverbindungen: Die App benötigt teilweise den Zugriff auf vorhandene Netzwerke, damit die App Daten über das Internet abrufen kann. Im Zuge dieser Funktionalität wird die App zur Optimierung der Übertragung auch überprüfen, welche Mobil-Netzwerke, zum Beispiel LTE oder WLAN, verfügbar sind.
Rechtsgrundlage für die Verarbeitung ist Art. 6 Abs. 1 lit. b DSGVO.
Die von dem Nutzer freigegebenen App-Berechtigungen können unter "Einstellungen" des Endgerätes jederzeit geändert werden. Wenn die Berechtigungen deaktiviert werden, können gegebenenfalls nicht sämtliche Funktionen der App genutzt werden.
Mehr Informationen zu den Einstellungen der Berechtigungen:
Aus kommunikations- und sicherheitstechnischen Gründen werden während der Nutzung der App folgende Daten des mobilen Endgerätes an den Anbieter bzw. dessen Webspace-Provider übermittelt, erhoben (sogenannte Serverlogfiles):
Die Daten werden zudem vorübergehend gespeichert. Eine Speicherung dieser Daten zusammen mit anderen personenbezogenen Daten des Nutzers findet nicht statt. Rechtsgrundlage für die vorübergehende Speicherung ist Art. 6 Abs. 1 lit. f DSGVO auf Basis des berechtigten Interesses an der Verbesserung der Stabilität, Statistiken, Funktionalität und Sicherheit der APP.
Nach spätestens sieben Tagen werden die Daten gelöscht. Daten, deren weitere Aufbewahrung zu Beweiszwecken erforderlich ist, sind bis zur endgültigen Klärung des jeweiligen Vorfalls von der Löschung ausgenommen.
Sollte sich der Nutzer für den kostenlosen Newsletter ProScan des Anbieters anmelden, wird die E-Mail-Adresse vom Anbieter zur Zustellung des Newsletters verarbeitet. Zudem werden die IP-Adresse/ Geräte- und Kartenkennungen und das Datum sowie die Uhrzeit der Anmeldung gespeichert. Im Rahmen der Installation der APP wird die Einwilligung des Nutzers eingeholt und auf diese Datenschutzerklärung verwiesen. Die so erhobenen Daten werden ausschließlich für den Bezug des Newsletters verwendet. Eine Weitergabe an Dritte erfolgt nicht.
Rechtsgrundlage ist Art. 6 Abs. 1 lit. a DSGVO. Die Einwilligung hierzu kann der Nutzer nach Art. 7 Abs. 3 DSGVO jederzeit durch eine Mitteilung an den Anbieter oder den im Newsletter enthaltenen Abmeldelink für die Zukunft widerrufen.