You’ll find answers to the most frequently asked questions in our FAQ section. If you can’t find what you’re looking for here, please don’t hesitate to contact us directly – we’ll be happy to help.
To remove the lid of the Artemio reactor more easily and thus protect the sealing we recommend greasing the lid with JBL Silicone Spray. Thus the lid is easier to remove and the sealing is treated with care.
This only happens when the hose is immersed in the salt mixture that has been added or if the power supply is interrupted for an extended period of time so that the water was able to flow back into the hose. _x000D_ _x000D_ Tip when using: Before you fasten the lid on the Artemio, turn on the air pump. Then, when the air tube is immersed in the water with the mixture, which may not have dissolved yet, the exiting air will prevent JBL Artemio Mix or JBL Artemio Sal and JBL Artemio Pur from settling in the air tube and forming a salt plug.
At first the air hoses and special CO2 hoses can easily be pushed on the connection piece. The hoses harden more and more as the months go on and can only be removed from the connection piece using great force. If you pull the hose hard it will only strain the connection, which could, in the worst case, even break off. Instead cut the hoses you want to remove laterally at the ends and carefully remove them. For this it’s always advisable to install hoses with some reserve in its hose length.
Ask the JBL Service Team your question.