Imprint

Referral to an online platform of the European Commission for extrajudicial dispute resolution

In REGULATION (EU) No 524/2013 of 21 May, 2013 the EUROPEAN PARLIAMENT and the EUROPEAN COUNCIL decided to establish an internet platform to facilitate the independent, impartial, transparent, effective, quick and fair extrajudicial online resolution of disputes between consumers and companies arising from online purchase agreements or online service agreements. Consumers can find more detailed information and access to the platform via the URL http://ec.europa.eu/consumers/odr/ more detailed information and access to the platform.

Information about dispute settlement procedures

In accordance with § 36 of the Law on Alternative Dispute Resolution for Consumer Disputes (“Consumer Dispute Resolution Act” – VSBG) we are obliged to inform you as follows:

We are not willing and not obliged to participate in a dispute settlement procedure.