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Unfortunately, I cannot provide you with any information on where you can find a suitable adapter in your area. I would therefore suggest trying a traditional plumbing supply store
It is not possible to determine from a distance why there is insufficient suction in this specific case. Factors such as water pressure in the pipe, hose length, and blockages in the system may play a role. The suction effect is required a) when the Aqua In-Out is put into operation b) permanently when the water outflow is higher than the water level in the aquarium.
In order for the JBL PROCLEAN AQUA IN-OUT COMPLETE to function correctly, a suction effect is required to pump the water out of the aquarium. Once the suction hose has been filled with water from the tap, the tap can be turned off. If the aquarium is higher than the water jet pump, it is necessary to continue running the tap water to create and maintain the suction. This will require a ratio of approximately 1:2 (aquarium water : tap water). This allows minor height differences of up to one meter to be overcome without any problems. For this reason, it is important that the drain and the aquarium are on the same floor. The creation of the suction effect depends on other factors: water pressure in the pipe, hose length, height difference, and any blockages in the flow caused by leaves or snails in the protective screens.
When installing the hose on the coupling, make sure that the hose is fully seated in the guide (between the connector and the "movable nubs"). This is important because tightening the screw connection puts pressure on the hose, preventing it from coming loose.
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