JBL PROCRISTAL i30
You’ll find answers to the most frequently asked questions in our FAQ section. If you can’t find what you’re looking for here, please don’t hesitate to contact us directly – we’ll be happy to help.
The first generation of small internal filters for aquariums from 10-40 l only had a swivel water outlet. The new generation has a swivel and adjustable water outlet so that you can regulate the flow. With the spare part 6099800 "JBL ProCristal i30 water outlet with regulation," you can easily convert your existing device.
The filter rotor is subject to constant wear. We recommend replacing it. This will restore smooth operation. Make sure that the noise is not caused by air pockets. The warranty covers assembly and material defects. Wear parts such as the pump impeller and axle, as well as damage caused by external influences and improper handling, are excluded from the warranty.
Ask the JBL Service Team your question.