In unserem FAQ‑Bereich findet ihr Antworten auf die am häufigsten gestellten Fragen. Solltet ihr hier nicht fündig werden, zögert bitte nicht, uns direkt zu kontaktieren – wir helfen euch gerne weiter.
It is very likely that a bacterial biofilm has developed in the container. Please place the reaction container in hot water (> 40 °C) for about 10 minutes. To do this, take it apart and then put it back together again. Please do not use boiling water, as this may damage the plastic
Yes, the number of drops is correct. That is why two bottles of indicator solution are included in the test kit. With the new JBL CO2/pH Permanent test kit, the indicator solution is no longer mixed with aquarium water. Instead, the indicator has a fixed carbonate hardness, which prevents incorrect measurements when mixing with aquarium water, which can occur due to humic acids, for example.
Have you lost your log sheets, already filled them all out, or need them in a different language? Attached to this FAQ, you will find a PDF file that you can print out in German, English, and French.
When fertilizing with so-called liquid carbon, no CO2 is produced and therefore the test cannot indicate CO2! This means that the indicator always remains blue! If you add CO2 in gas form, the amount added or the duration of addition must be increased.
Stelle deine Frage an das JBL Service Team.