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ProScan 3.0 – Always with you, everywhere you go

Imagine you go to your specialist dealer for advice. And then you realise you forgot to determine the current water values. You quickly call home and carry out a measurement using your partner’s secondary device. This immediately appears on your phone.

Not long ago we told you about a major ProScan update to the version 2.5 ( Our popular JBL ProScan app is now available in 11 languages ). Another 11 languages have been added to include a larger group of users. And now the next update is already available in the AppStore and Google Play Store , and with it the long-awaited bidirectional synchronisation. From now on you can manage and measure your water values with multiple devices. The newly created profiles and new measurements will no longer only be saved in your Profile / Account under My Analyses , but can also be shared between all your devices. Whether you’re using your tablet or your smartphone, your data will always be identical. It couldn't be easier!

We hope this new setting brings you a lot of additional benefits.

© 17.12.2016

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Matthias Wiesensee
Matthias Wiesensee
M.Sc. Wirtschaftsinformatik

Social Media, Online Marketing, Homepage, Kundenservice, Problemlöser, Fotografie, Blogger, Tauchen, Inlineskating, Aquaristik, Gartenteich, Reisen, Technik, Elektronische Musik

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Comments

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  • Written byRodolfo Pulidoat theSaturday, June 17, 2017 at 3:54 AM UTC
    Why I can't see the co2 results in pond test mode?
    • Written byDaniel Pandolfiat theMonday, June 19, 2017 at 12:54 PM UTC
      Hello Rodolfo,
      only during the analysis "aquarium freshwater"”and "water" the current CO2 content in the water will be calculated as an additional bonus.
    • Written byAndreas Zieglerat theFriday, March 31, 2017 at 6:25 AM UTC
      Bei uns geht es leider nicht mit der sync. Meine Frau hat gemessen ich warte noch auf das Ergebnis bei mir seit zwei Tagen. Neustart. Alles probiert
      • Written byMatthias Wiesenseeat theFriday, March 31, 2017 at 10:01 AM UTC
        Hallo Andreas, es muss im Profil auf Ihrem Handy mindestens eine Messung hinzugefügt werden, damit die Synchronisation starten kann. Ein leeres Profil ruft daher keine Werte ab.
        • Written byMatthias Wiesenseeat theFriday, March 31, 2017 at 8:29 PM UTC
          Hallo Andreas,
          ja! Damit wird es aktiviert. Sie können hierzu auch eine leere ColorCard abscannen.
          • Written byAndreas Zieglerat theFriday, March 31, 2017 at 6:58 PM UTC
            Verstehe ich richtig ich muss mit jedem Gerät eine Messung machen?
        • Written byWilliam Bazotat theSaturday, March 18, 2017 at 6:20 PM UTC
          Ce produit est vraiment une connerie cela ne fonctionne pas du tous j'ai acheter des bandelette pour 14€ un vendeur me la conseillé sans acheter le kit
          • Written byMatthias Wiesenseeat theSunday, March 19, 2017 at 11:30 AM UTC
            Hi William, it sounds like you have a problem with the ProScan kit. Please contact our customer service team to solve it. ProScan is very easy to use and precise, too.
          • Written byJean-Francois HOEFERLINat theTuesday, March 7, 2017 at 7:59 AM UTC
            Bonjour,
            Depuis le téléchargement de la nouvelle version de JBL PROSCAN, je n'arrive plus à ouvrir l'onglet "historique" pour pouvoir comparer mes mesures.
            Merci de votre aide :-)
            • Written byMatthias Wiesenseeat theTuesday, March 7, 2017 at 8:42 AM UTC
              Hi Jean-Francois,
              you have to add a new scan, to get access to this history function again.
              Please not, that only measurement with version 3.0 are part of the history function. Old data is still stored in your online profile.
            • Written byRonald Lange at theSaturday, February 18, 2017 at 11:04 AM UTC
              Guten Morgen
              Warum zeigt mein Pro Scan keine Werte für CO2 an wenn ich meine Werte bei meiner Innenhälterung bei den Kois messe
              • Written byMatthias Wiesenseeat theSaturday, February 18, 2017 at 3:54 PM UTC
                Hallo Ronald,
                die Anzeige CO2 ist beim Teich deaktiviert. Diese finden Sie für ein Aquarium.
              • Written byRegula Schärliat theTuesday, January 17, 2017 at 9:10 PM UTC
                Ich kann meine Messungen nicht synchronisieren. Habe die aktuellste Appversion und ein aktuelles Androidbetriebssystem. App wurde deinstalliert und neu installiert, die Synchronisation funktioniert trotzdem nicht. Zudem zeigen die Messungen neuerdings Chlor an. Die Teststäbchen wurden trocken gelagert und sind auch noch nicht abgelaufen.
                • Written byMatthias Wiesenseeat theWednesday, January 18, 2017 at 9:17 AM UTC
                  Hallo Regula, gerne helfen wir Ihnen bei einer Lösung.
                  Hierzu benötigen wir Ihre UUID der App, die Sie unter Extras auf dem Startscreen finden.
                  Wenn Chlor angezeigt wird, deutet dies auf Teststreifen hin, die einen Feuchtigkeitsschaden erlitten haben. Senden Sie unserem Customerservice (aqua@jbl.de) zusätzlich den Kaufbeleg und den Chargencode der Teststreifen.
                  • Written byMatthias Wiesenseeat theThursday, January 26, 2017 at 4:47 PM UTC
                    Hallo Christian,
                    wir konnten Ihr Anliegen bereits im Service lösen. Die alten Messungen werden abgerufen, sobald eine neue Messung unter der Installation hinzugefügt wird.
                    • Written byChristian Fischerat theThursday, January 26, 2017 at 8:53 AM UTC
                      Guten Tag ich habe das selbe Synchronisations Problem. Habe Ihnen bereits bereits hierzu über das Service Portal geschrieben (Ticked ID #22070).
                      Die UUID der App lautet 889D4F27
                  • Written byLorenzo Borghiat theFriday, January 6, 2017 at 6:19 AM UTC
                    Since the update my measurements are not saved anymore. Bad.
                    • Written byMatthias Wiesenseeat theFriday, January 6, 2017 at 7:40 AM UTC
                      Hi Lorenzo,
                      please save a new measurement. It will appear inside the app. All older measurements are still saved in your online profile: https://www.jbl.de/de/useraquarium/meine-analysen
                    • Written byCAJ CAJ Burgersat theWednesday, December 21, 2016 at 10:13 PM UTC
                      History is not working. Also synchronisation with myJBL is lost.
                      Can't save my measurement...
                      • Written byMatthias Wiesenseeat theThursday, December 22, 2016 at 6:49 AM UTC
                        Hi Coen, please load the latest update. I think you are using the iOS version. All measurements are still saved in the myJBL online history: https://www.jbl.de/en/useraquarium/listing/my-analyses
                        Your smartphone starts with a new set of measurements and will add all to your profile and the other devices. The measurement save works fine. I tried it again. Please contact me at socialmedia@jbl.de with your UUID. So we can check the problem. Maybe you can take a video as bug description?
                      • Written byMichele De Rossiat theMonday, December 19, 2016 at 3:29 PM UTC
                        Buonasera sto allestendo il mio acquario utilizzando jbl volcano come base e shrimps soil che poi andrò a piantumare. Devo aggiungere fertilizzanti? Poi inseriro gamberi e galaxy rasbora. Grazie in anticipo
                        • Written byMatthias Wiesenseeat theMonday, December 19, 2016 at 3:39 PM UTC
                          Hi Michele, can you please translate it in English like our blog? Otherwise contact our customer service team at aqua_english@jbl.de
                        • Written byChristian Hochat theMonday, December 19, 2016 at 12:07 PM UTC
                          would be a pleasure for me to test this great JBL ProScan Product.
                          • Written byMatthias Wiesenseeat theMonday, December 19, 2016 at 12:31 PM UTC
                            Hallo Christian,
                            über 100.000 User haben das Produkt getestet. Leider vergeben wir deshalb aktuell keine Muster mehr. Ihr Fachhändler vor Ort hat das Produkt mit Sicherheit im Regal stehen.
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