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Unfortunately, I can't provide information on where you can find a suitable adapter in your area. All I can recommend is trying a conventional bathroom fittings shop.
It is impossible to determine why there is too little suction in a specific case by remote diagnosis. Factors such as the water pressure of the water mains, length of hose and whether there are any clogs in the system my be involved._x000D_ _x000D_ The suction is needed_x000D_ _x000D_ a) when the Aqua In-Out is started up_x000D_ b) permanently when the drain is higher than the water level in the tank._x000D_
To pump the water out of the aquarium, a suction effect is required for the JBL PROCLEAN AQUA IN-OUT COMPLETE to function correctly. As soon as the suction hose has been filled with water through the tap, the tap can be turned off. If the aquarium is higher than the water jet pump, you’ll need to continue running the tap water to generate and maintain the suction. This will require a ratio of approximately 1:2 (aquarium water : tap water). This means that small height differences of up to one metre can be overcome without any problems. For this reason, it is important that the drain and the aquarium are on the same floor. _x000D_ The generation of the suction effect depends on further factors: water pressure of the pipe, hose length, height difference and any clogging in the flow caused by leaves or snails in the protective strainers.
Have you made sure that the hose was positioned securely in the guide (between the connector and the "flexible knobs") at the coupling when the hose was installed? This is important because pressure is exerted on the hose when the coupling piece is screwed fast so that it can no longer come off.
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